Main Equipment Composed Queue Management System
Ticket Kiosk
Multimedia Display:
· Shows stunning graphics
· True multi-lingual pages
· Windows Based Operating System
Specifications:
· 17' Touch Screen
· Multi-Lingual ticket printing
· Dual Thermal Printer
· LCD Display
· 80mm Thermal Printer, with Auto cutter
· Computer control system
· LAN / Network cable port to connect to network device
· Wire or Wireless
· All in one kiosk, controllers etc.
· Multi – Language
· Size: 38(L)*45(W)*128 (D)cm
· Amplifier Built-in speakers (Kiosk) for announcement
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language support •Customizable
| Cabinet |
All in one cold steel cabinet |
| LCD Display |
17” LCD Display with resolution of 1280*1024 |
| Touch Screen |
17” IR Touch Screen |
| Thermal Printer |
80mm Epson Thermal Printer with auto cutter |
| PC Configuration |
CPU: Intel 2.41Ghz,4G DDR3
64G SSD ,6 USB port
Windows Operation System installed
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| Speaker |
Inbuilt amplifier and 2 speakers |
| Power Supply |
110V-240V |
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Queue Management System
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1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable
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LED Display
• Wired or Wireless
• Counter LED Display 8 Digits bright light tube LED
• Display: 4 digits counter No.
• High brightness, can be seem as far as 20m
• Attachable to various surfaces
Keypad
• Wired or Wireless
• Software based or Hard Keypad
• Calling, optional call, transfer
• Waiting Person check, Recall
Ticket dispenser
• Use your Enterprise Logo
• How many people before you
• Time and date of Ticket
• To which counter you should go
Celling Speaker
• Two high performance 6W ceiling loudspeakers. Designed for flush mounting in suspended ceiling and ideal for even sound distribution
• Broad frequency range, low distortion, and high sound pressure level ensures the delivery of intelligible voice and superior sound
• Metal safety loop for security
Queue Management System Software
1.Service Setting - configure the type ,digital length and name
2.Counter setting- service group, serial(com) port and physical address
3.Workflow- representation of real work in the software
4.Interface-Set the background Image, Button Location & Size, Show Text ,Button Style and Dispenser Rows & Columns
5.Voice Setting- Set Counter Sound
6.Ticket Setting- Set Style Of Service, Style Of All Service, Print & Preview Ticket and Insert Variable
7.Ticket Restriction- Set Service and time limit
8.LED Setting- Set Address, Style, channel and counter No
FAQ
Why is the LED showing wrong number ?
The QQS software sever has not started
Why the thicket is not printing ?
The thicket paper may be finished add some thicket roll paper or Check the thicket and dispenser setting
Why is calling pad not calling?
Configure the channel on the calling pad
Why is the speaker not working ?
Check the connection of the amplifier and also check the Voice setting on the QQS software
How can we change the language on the thicket ?
Set the language you want on the thicket setting
QMS Work Process
1)PRE-REGISTRATION –registration on the ticket kiosk
2)SERVICE SELECTION-select the service on ticket kiosk and print ticket number
3)WAITING- waiting on waiting area until the ticket number is called 4)ADMINISTRATION-servicing the customer
5)STATISTICS-the number of custom that are waiting for service
In our System we use
•8 LED display
•One Ticket Kiosk
•8 calling pads
•2 celling mounted speakers
• 2 celling mounted speaker
(The Quantity of call pad and led display can be added or reduce depend on your detailed quantity)
